Using Windows Remote Assistance settings

Use ESC key to stop sharing control

This setting allows you to press ESC on your keyboard to stop sharing control of your computer with your helper. (You can also use the "Stop sharing" button.)

Save a log of this session

This setting allows Windows Remote Assistance to save a log (a record) of your session for your reference. You can refer to the log later if you need to see exactly what happened during a session. (For example, you could check to see which files were transferred between you and your helper.) The log file is stored in Documents\Remote Assistance Logs.

Bandwidth usage

If you have a low-bandwidth connection (such as a dial-up connection), turning off some of the visual effects in Windows can improve your connection. Move the slider down to turn off visual effects one by one. If you move the slider up, the visual effects are gradually turned on again, but be aware that this can potentially slow down your programs if you have a low-bandwidth connection.

Allow helper to respond to User Account Control prompts

If you select this check box, your helper can respond to requests from the computer for administrator consent or administrator credentials, such as a user name or password. Then your helper can run administrator-level programs without needing your participation.

You can allow your helper to run administrator-level programs only if you can run them yourself. You will be asked for consent or credentials before giving your helper these abilities.